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Terms, Conditions & Policies
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CannyCask Limited – Terms and Conditions
- Introduction: CannyCask Limited is a company registered in Scotland, offering the sale of physical whisky casks with the option of a non-fungible token (NFT) as a digital representation of ownership. The company operates online and provides services to customers globally, subject to applicable laws.
- Definitions: “NFT”: A non-fungible token representing a digital record of the buyer’s whisky cask ownership. “Cask”: A physical whisky cask stored in a bonded warehouse. “Customer”: The individual or entity purchasing a whisky cask from CannyCask Limited. “Warehouse”: A third-party bonded facility where the casks are stored. “Crypto”: Cryptocurrency used for payment, including but not limited to Bitcoin and Ethereum.
- Payment Terms: Customers may pay using fiat currency or approved cryptocurrencies. All crypto payments are converted into fiat currency upon settlement. In the event of order cancellation within the statutory cooling-off period, refunds will be issued in GBP only, and CannyCask Limited will not be liable for any losses due to currency exchange or crypto market fluctuations. Transaction or network fees are the responsibility of the customer.
- Ownership & Custody: Once full payment is received and KYC/AML verification is successfully completed, the purchased cask is registered in the customer’s name at the HMRC-approved bonded warehouse. CannyCask issues each verified customer a dedicated, enterprise-grade custodial wallet powered by BitGo. This wallet is managed within CannyCask’s secure BitGo Enterprise account and is used to hold the NFT representing the customer’s cask ownership. Customers may request transfer of the NFT to a self-custodied wallet at their own discretion and risk. Self-custody transfers are subject to verification, and any NFT reissuance or reminting will incur a service fee. CannyCask Limited is not responsible for loss or inaccessibility of NFTs once moved outside the BitGo custodial environment. For institutional clients, NFTs may be held in a segregated custodial sub wallet under CannyCask’s BitGo Enterprise account; legal ownership terms are unchanged.
- NFT Reissuance: In cases where NFTs are lost or become inaccessible, CannyCask Limited may offer a re-minting or replacement service for a fee. This service is subject to verification, requires the customer’s instruction, and is at the sole discretion of the company. In cases where NFTs are lost or become inaccessible, CannyCask Limited may offer a re-minting or replacement service for a fee. This service is subject to verification and is at the sole discretion of the company.
- Consumer Rights & Cooling-Off Period: In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, customers have a 14-day cooling-off period from the date of contract. Cancellations must be submitted in writing. Refunds for crypto payments will be made in GBP only, equivalent to the original amount received at the time of purchase, minus any applicable transaction or network fees. Refunds will be processed within 14 business days of confirmed cancellation. In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, customers have a 14-day cooling-off period from the date of contract. Cancellations must be submitted in writing. Refunds for crypto payments will be made in GBP only, equivalent to the original amount received at the time of purchase.
- Storage, Insurance & Ancillary Services: Customers are responsible for all ongoing costs associated with their cask, including storage, insurance, sampling, regauging, and bottling services. CannyCask Limited facilitates the registration of casks but does not directly provide storage or ancillary services. A minimum holding period of 30 calendar days from the purchase date applies before any resale or transfer requests will be accepted. Customers are responsible for all ongoing costs associated with their cask, including storage, insurance, sampling, regauging, and bottling services. CannyCask Limited facilitates the registration of casks but does not directly provide storage or ancillary services.
- Risk Disclosure: whisky casks are physical assets subject to evaporation, warehouse conditions, and value fluctuation. NFT ownership carries risks including theft, technological failures, or blockchain obsolescence. CannyCask Limited does not guarantee cask appreciation or NFT resale value.
- Disclaimers: CannyCask Limited does not provide financial or investment advice. Purchase of whisky casks and related NFTs should not be viewed as an investment. There is no guaranteed return or assurance of a secondary market for either casks or NFTs.
- Jurisdiction & Governing Law: These Terms and Conditions are governed by the laws of Scotland. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Scottish courts.
- Age Verification: By placing an order with CannyCask Limited, you confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction). CannyCask will perform age verification checks as part of its onboarding process, and reserves the right to refuse or cancel any order where age verification fails.
CannyCask Limited – Website Legal Footer Policies
- Terms of Use (Website): By accessing and using the CannyCask Limited website, you agree to be bound by these Terms of Use. The website is intended for informational purposes only and does not constitute investment advice or an offer to invest. All content, logos, and trademarks on this site are the intellectual property of CannyCask Limited and may not be used without permission. Users are prohibited from attempting to gain unauthorized access to any part of the site or engaging in any activity that disrupts its functionality.
- Investment Disclaimer: CannyCask Limited does not provide financial or investment advice. Any reference to the potential increase in whisky cask value or performance is illustrative only and not a guarantee of return. Investing in whisky casks carries inherent risks, including loss of capital, market volatility, and liquidity limitations. Customers should perform their own due diligence and consult with a financial advisor before purchasing. Past performance is not indicative of future results.
- Liability Disclaimer: CannyCask Limited is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services, including NFT-related issues, wallet losses, or delays in cask services. This limitation of liability does not exclude any statutory rights that cannot be lawfully excluded.
- Governing Law: These footer policies are governed by the laws of Scotland. Any legal action arising from use of the website or services must be brought in the courts of Scotland.
- Contact: If you have any questions regarding these policies, please contact: support@cannycask.com
CannyCask Limited – AML & KYC Policy
- Introduction: CannyCask Limited is committed to preventing money laundering and the financing of terrorism. This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy outlines our obligations and the procedures we follow to ensure compliance with applicable regulations in the UK and other jurisdictions in which we operate.
- Scope: This policy applies to all customers of CannyCask Limited, regardless of their geographic location, and covers all transactions involving fiat and cryptocurrency payments for whisky casks and associated services.
- Customer Due Diligence (CDD): CannyCask Limited performs Customer Due Diligence checks for all purchases over a threshold determined by regulatory guidelines. These checks include: Verification of identity (e.g., government-issued ID, passport), Proof of address (e.g., utility bill, bank statement), Source of funds (where applicable). Identification checks will include verification of the customer’s date of birth to ensure compliance with age-related legal requirements for alcohol-related purchases.
- Enhanced Due Diligence (EDD): For high-risk customers, transactions above certain thresholds, or jurisdictions identified as higher risk, we may request additional documentation and perform Enhanced Due Diligence (EDD). This may include background checks or verification of the source of wealth.
- Record Keeping: All KYC documentation and transaction records are securely stored for a minimum of five years, in line with regulatory requirements. Access to these records is restricted to authorized personnel only.
- Monitoring and Reporting: Transactions are monitored for suspicious activity. Any unusual or suspicious behaviour will be reported to the relevant authorities in accordance with UK regulations, including the National Crime Agency (NCA) if required. Customers are required to cooperate with any KYC or AML verification requests. Failure to do so may result in a delay in processing or refusal of service.
- Staff Training and Responsibility: CannyCask Limited provides training to all relevant staff to ensure compliance with AML/KYC regulations. Responsibility for enforcement and oversight lies with the designated compliance officer.
- Non-compliance: Any attempt to circumvent AML/KYC processes may result in the immediate termination of services and a report to the relevant authorities.
- Contact and Questions: For any questions regarding this policy or your verification process, please contact: support@cannycask.com
CannyCask Limited – Cookie Policy
- This Cookie Policy explains how CannyCask Limited uses cookies and similar technologies when you visit our website. By using our site, you agree to the use of cookies as outlined below.
- What Are Cookies?: Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, to improve your experience.
- Types of Cookies We Use: **Essential Cookies**: Necessary for the website to function properly (e.g., security, session management). **Performance Cookies**: Collect anonymous data about how users interact with the site (e.g., Google Analytics). **Functionality Cookies**: Remember choices you make (e.g., region or language preferences). **Marketing Cookies**: Used to deliver advertisements more relevant to your interests, where applicable.
- How We Use Cookies: CannyCask Limited uses cookies to: Improve the functionality and performance of our website. Analyze site usage to enhance user experience. Track and measure advertising effectiveness (if used)
- Managing Cookies: You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of our website.
- Third-Party Cookies: Our site may include cookies from third-party services such as analytics providers or social media platforms. These third parties are responsible for their own cookie practices. We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our operations. Updates will be posted on this page with a revised effective date.
- Contact Us: If you have questions about our use of cookies, please contact: support@cannycask.com
CannyCask Limited – Privacy Policy
- Introduction: CannyCask Limited is committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website and services.
- Information We Collect: We may collect the following information: Personal identification information (e.g., name, email address, postal address, phone number), Payment details (limited to transaction confirmation; crypto wallet addresses for payment purposes only), Purchase and transaction history NFT wallet identifiers (if provided), IP addresses and browser data (via cookies), this includes verifying your age or date of birth as required to comply with legal obligations relating to alcohol-related transactions. Wallet identifiers created for you via BitGo custodial services, which are linked to your verified identity.
- How We Use Your Information: Your information is used to: Process orders and deliver services, Communicate updates and confirm transactions, Register casks in your name with bonded warehouses, Issue NFTs and verify ownership (where applicable), Maintain compliance with legal and regulatory obligations. To automatically create a secure digital wallet under our enterprise custody framework (BitGo) for storing your cask ownership token.
- Legal Basis for Processing: We process your data based on the following lawful grounds. Contractual necessity: to fulfil our obligations when you make a purchase. Legal obligation: to comply with applicable laws, including anti-money laundering (AML) requirements. Legitimate interest: to improve our services and protect our platform. Consent: when you explicitly provide it for specific purposes.
- Data Sharing and Storage: We do not sell your data. We may share it with: Bonded warehouses and logistics providers for cask storage and registration. NFT issuance platforms for token creation and transfer. Payment processors and financial institutions for transaction handling. Legal or regulatory authorities where required. Data is stored securely on servers located in the UK and/or EU. BitGo, Inc., acting as our third-party digital asset custodian, with wallet infrastructure managed under CannyCask’s enterprise-level agreement.
- Your Rights: You have the right to: Access the personal data we hold about you. Correct inaccurate or incomplete data. Request deletion of your data (subject to legal retention requirements). Object to or restrict processing in certain circumstances. Withdraw consent where applicable. We retain your data only for as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations, such as financial reporting and regulatory compliance.
- Cookies and Tracking: Our website uses cookies to enhance your browsing experience and collect usage analytics. You may disable cookies in your browser settings, though this may affect site functionality.
- International Transfers: If you are located outside the UK, your data may be transferred to and processed in the UK or EU. We take appropriate steps to ensure an adequate level of protection is maintained.
- Copyright: All content, documentation, designs, data models, and visual identities created and published by CannyCask Ltd. are protected by copyright. Reuse, reproduction or redistribution without written permission is strictly prohibited.
- Contact Us: If you have any questions about this Privacy Policy or how we handle your data, please contact: support@cannycask.com
- Changes to This Policy: We may update this Privacy Policy from time to time. All changes will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
Dispute Resolution
Disputes arising from ownership, service performance, or cask condition will involve the bonded warehousekeeper as a third-party resolution participant. CannyCask will act in good faith to facilitate communication and verification where necessary.
Blockchain Infrastructure and Risk Notice
CannyCask’s platform operates on the Polygon blockchain, leveraging UK/EMEA infrastructure. While Polygon offers robust performance and security, blockchain technology is inherently subject to risks including network congestion, downtime, or systemic failures. CannyCask Limited is not liable for disruptions in NFT minting, transfers, or blockchain visibility caused by such technical failures. Appropriate safeguards are taken to mitigate these risks where commercially reasonable.
Trademark Notice
CannyCask™ is a registered trademark of CannyCask Limited. All rights reserved. Any unauthorised reproduction or use of the CannyCask name, logo, or associated branding is strictly prohibited.
© 2025 CannyCask Ltd. All rights reserved. “CannyCask” is a UK registered trademark of CannyCask Ltd.
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